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Where are you located? We are located inside the Pastel Palace Kawaii hub @ 285a Given Terrace, Paddington QLD 4064

Who are you? We are a small team of cosmetologists, hairdressers and makeup artists. The whole team is trained in hazard and infection control and hold official module completed certificates. Currently we have one apprentice who has not yet completed the module but is actively studying under our guidance and an official RTO (registered training organisation). Mermaid Salon has an active hairdressing parlour onsite and everyone is welcome to come check us out. 

Are your products tested on animals? No.

Are your products vegan friendly? Yes. Mermaid Salon branded products do not contain animal by-products. Liquid velvet lipstick is NOT an animal fat based formula. It is a plant wax and wood pulp based formula.

Our HQ and hair salon also colours hair with vegan dyes and also stocks a small range of other vegan makeup products.

Do you use carmine? No. Currently our range of red based colours is minimal as we DO NOT use carmine. Our pigment of choice is red tone colours is a synthetic dye - Red 40 (16035). 

Can I visit? Ofcourse! Our front of house and hair salon are open Tuesday - Saturday. Bookings for hair are essential but our HQ is open to the public. The pastel palace also houses www.pastelpixie.com.au and Kawaii Klaws nail tech specialist. We get many visitors daily.

Can I stock your products? Maybe! We would love to hear from you. Contact tiffanyjanebarlow@gmail.com for details. 

Where is my order? Orders ship from Brisbane, Australia. It can take up to 14 business days internationally. If you're worried please contact tiffanyjanebarlow@gmail.com

Do you ship internationally? Yes.

Is Mermaid Salon a corporate venture? No. Mermaid Salon is an Independant, privately owned registered business. Our operation follows council guidelines and practices. Our salon has a senior in charge and our makeup only contains FDA approved ingredients. ABN 95651260761.